Courtesy Reservations
Courtesy reservations temporarily hold canoes for group leaders while they get the word out and collect commitments from their members. Courtesy reservations are for a specified period of time depending on how far in advance the trip is planned.
Please call our friendly reservations staff today if you need assistance getting organized.
Guaranteed Reservations
Guaranteed Reservations are available to families and groups once they are certain how many canoes they require and how many days they require them. Reservations guarantee group leaders that a certain number of canoes will be held to the exclusion of all others for all the days you will rent them. Reservation deposits guarantee Eastex Canoes your reservation is valid and accurate.*
Reservation Deposits
The reservation deposit depends on the number of canoes you are reserving and the number of days you will rent them. Deposits are not an additional fee. Deposits are a “good faith” advance payment and will be applied to the final balance when you check in.*
Reservation deposits are non-refundable for any reason. Do not over-book your reservation. Please reserve a reasonable number of boats based on the nature of your group and the number of people participating (2 or 3 persons per canoe is typical).
Single Day Reservation Deposits – Families and Groups guaranteeing reservations for any one single day must deposit $20 per boat for the first ten (10) boats they want guaranteed. The maximum reservation deposit required for any single day reservation is $200.
Canoe-Camping Reservation Deposits – Families and Groups guaranteeing reservations for any of our overnight canoe-camping adventures must deposit $30 per boat for the first ten (10) boats they want guaranteed. The maximum reservation deposit required for any canoe-camping reservation is $300.
Questions? Need help? Call our friendly reservations staff for help making reservations or to receive depositing instructions (409) 385-4700.
*”Add-ons” and "Drop-outs"
Once you have a guaranteed reservation, you may “add” available canoes to it as needed. Reserved canoes may also be “dropped” from your reservation prior to the 10-day deadline. If you must drop canoes after the 10-day deadline, call our office immediately. Our staff will make every effort to re-rent canoes you release to another party and preserve your deposit.
Please do not over-book your reservation. Excessive “drop outs” will result in lost deposits and loss of group discount(s).
Reservation Deposits are not refundable for any reason. If the final balance is less than the reservation deposit - no credit or refund of the deposit will be allowed.
No refund or credit will be allowed for reservations cancelled after the 10-day deadline. Please be certain of your commitments from everyone in your group before you guarantee your reservation date.
Rescheduling
Families and Groups with guaranteed reservations may reschedule their reservation and transfer the reservation deposit to a future date (once per season) as long as our office is given at least 10 days advance notice (no emails).
Eastex Canoe Trails has no control over the weather nor can we predict it. Eastex Canoes operates DAILY - rain or shine. Our outfitters may delay operations during a thunderstorm, but we will resume putting in canoes after it passes. If severe weather warnings in our area stop our operation for the remainder of the day – all remaining reservations will be allowed to reschedule.
Eastex Canoes maintains a strict NO REFUND Policy. No credit or rain checks will be issued once the trip has begun. Please call our office if you have a question regarding our reservations policies.
If water levels are too high, Eastex Canoes must cease operations. When this occurs, all reservations will be allowed to reschedule.
WARNING ! ! ! WARNING ! ! ! WARNING ! ! ! WARNING ! ! ! WARNING ! ! !
Everyone should BE PREPARED to come into contact with heat, cold, wind, rain, deep water, strong currents, fallen trees, log jams, strainers and wildlife.
Canoeing is LIFE ---Deal with it!
